Would give 6 stars if I could!
Would give 6 stars if I could! I was left in a huge conundrum when a competitor (ahem, PODS) no-called, no-showed after booking months in advance in order to avoid this exact situation. Our home was set to undergo a major renovation in 2 days and all of our first-floor belongings were to be moved. One small problem, though — with PODS no-calling/no-showing, we were left with no place to put household contents. Enter Go Mini's. John Myron was a literal knight in shining armor, answering my email at nearly 10pm and setting me up with a Go Mini's the next day. He walked me through the entire process and connected me with the driver, who provided a clear and timely arrival window. The location of a pod was a bit of a tight squeeze considering the layout of my shared driveway, but the driver navigated seamlessly and placed the Go Mini's in the perfect spot. When our renovation ran a couple of weeks over, as renovations do, they prorated the remaining month and came to pick up the pod within a day or two of calling. Outstanding customer service. No BS, just real service. Do yourself a favor and use Go Mini's!
Caitlin Buffa