Frequently Asked Questions at Go Mini's

Navigating the moving and storage process can be daunting, but we're here to make it simple. Below, you'll find answers to some of our most frequently asked questions.

  • Pricing & Value

    • Is portable storage cheaper than renting a storage unit?

      It depends on your situation, but for many customers, portable storage is the more cost-effective and convenient option.

      This is especially true when you factor in the time and truck rental costs of moving belongings to and from a traditional storage facility.

      With Go Mini's, the container comes to you, you load it on your own schedule, and we handle all the transportation. There's no driving back and forth and no monthly access hassles.

      For a side-by-side breakdown, see our Go Mini's vs. Self-Storage page.

    • How can I pay for my Go Mini's rental?

      There are multiple payment options available for Go Mini's rentals. Most locations accept major credit cards, such as Visa, Mastercard, American Express, and Discover. Some locations may also accept cash or personal checks. Please check with your local Go Mini's representative to confirm accepted forms of payment. Additionally, you can easily make a payment online through our secure payment portal.

    • Are there any hidden fees with Go Mini's moving and storage container rentals?

      No. What you're quoted is what you pay.

      We don't believe in surprising you with unexpected charges, and our local teams walk you through all costs upfront before you commit to anything.

      If your project runs long and you need to extend your rental, we'll tell you exactly what it will cost before making any changes.

      Straightforward pricing is one of the things our customers mention most often when they compare us to other portable storage companies.

    • How does Go Mini's compare to PODS® in price and container size?

      Many customers who switch from PODS® to Go Mini's are surprised to find they get a larger container for less money.

      Our pricing is consistently more competitive than the big national brands, with no surprise rate hikes or hidden fees. And our 20-foot containers are among the most spacious in the portable storage industry.

      Beyond price, your experience is fundamentally different. You're working with a locally owned operation, which means real flexibility, faster availability, and someone who actually answers the phone.

      For a direct comparison, visit our locations page to contact your local Go Mini's team.

  • Delivery & Scheduling

    • Are there any restrictions on where the container can be placed?

      Placement can depend on local regulations and the specific conditions of your property. It's always best to check with your local Go Mini's representative for guidance.

    • Does Go Mini's handle the driving?
      Yes, we do! Once your Go Mini's container is packed, we'll pick it up and move it to your new location or our secure storage facility. No need to worry about driving!
    • Can you deliver to an apartment complex, condo, or HOA community?

      In many cases, yes. We regularly deliver to apartment parking lots, condo communities, and HOA neighborhoods.

      Placement logistics depend on the specific layout and any rules set by your property manager or association.

      We recommend checking with your HOA or building management ahead of time. Then, simply let your local Go Mini's team know about any access restrictions or parking limitations when you schedule.

      We'll work with you to find a solution!

    • Can I get a portable storage or moving container delivered the same-day or next-day?

      In many cases, yes.

      Same-day or next-day delivery is one of the biggest advantages of working with a locally owned and operated Go Mini's.

      Many large national brands often book weeks out. But our local teams genuinely strive to accommodate urgent timelines, including same-day or next-day delivery when availability allows.

      If you're in a time crunch, find and contact your local Go Mini's. A real person will pick up and do everything they can to make it work.

    • Can the container be moved to a different spot on my property after delivery?

      Yes, we can respot your container if your needs change mid-rental. Just contact your local Go Mini's team, and we'll coordinate a time to reposition it.

      Additional fees may apply depending on your location, but it's a simple request our teams handle regularly.

    • What should I do to prepare for my Go Mini's delivery?

      Ensure there is enough clearance for the delivery of your Go Mini's container. Our efficient delivery system requires only six inches of clearance on each side of the container, for a total of 9 feet of space. Also, ensure the area is free of low-hanging branches or wires.

    • How much room is needed for delivery of the unit onto my property?
      Our efficient delivery system requires only six inches of clearance on each side of the container — a total of 9 feet in length. This flexibility allows us to place the container in the most convenient location for you.
    • How do I find out if my local regulations allow for me to keep a Go Mini's container on my site?

      Local regulations vary, so it's best to check with your local authorities or homeowners association to ensure compliance.

    • What if I need a container urgently due to a flood, fire, or water damage?

      Call us immediately.

      Visit our Contact Us page. Or, use our Locations page to find your local Go Mini's. 

      Disaster situations are exactly when fast, flexible storage matters most. We make every effort to prioritize emergency deliveries.

      In many cases, we've been able to get a clean, secure container to a family the same evening or the following morning after a flood or fire.

      We can't guarantee same-day availability in every market, but we will always do our best. You'll be talking to a local person who understands your urgency, not a call center reading from a script.

  • Placement & Property Protection

    • Will a portable storage container damage my driveway or lawn?

      Our drivers are trained specifically to protect your property during delivery and pickup.

      When placing a container on new concrete, pavers, or soft ground, they use boards to distribute the weight and prevent surface damage.

      They'll walk your property before placement, discuss the best positioning with you, and clean up after pickup.

      We've placed containers on new concrete, fresh lawns, gravel, and decorative pavers without issue. If you have a specific concern about your surface, mention it when you call.

      We'd rather talk it through up front than have you worry.

    • Can you place a container on a steep, gravel, or unusually tight driveway?

      Yes, and it's something our drivers handle regularly.

      Our trucks and delivery equipment are built for real-world driveways, not just flat, wide suburban lots.

      We've successfully placed containers on steep uphill driveways, gravel surfaces, narrow shared drives, and in spaces with low-hanging trees or utility lines nearby.

      Our drivers will assess the space on arrival and work with you to find the safest, most convenient placement.

      If you have a particularly tricky setup, describe it when you book. We can advise in advance and make sure the right equipment shows up.

  • Container Size & What Fits

    • Can I store furniture, appliances, or sensitive items long-term in a portable container?

      Yes. Go Mini's containers are designed for both short-term convenience and long-term storage.

      Their steel construction and weatherproof seals make them suitable for storing furniture, appliances, mattresses, and household goods for weeks, months, or longer.

      For sensitive items like electronics, artwork, or documents, we recommend proper packing materials, including bubble wrap, furniture pads, and sealed boxes, to guard against humidity and movement.

      Ask your local team for packing tips specific to what you're storing.

    • What size container do I need for a 2 or 3-bedroom home?

      For a 2-3 bedroom home, we recommend our 16-foot container.

      Here's a general starting point, though the right size always depends on how much furniture you have and how efficiently you pack:

      • 12-foot container. A good fit for a 1-2 bedroom apartment or home, a single-room renovation, or a garage cleanout.
      • 16-foot container. Works well for a 2-3 bedroom home or a multi-room renovation project.
      • 20-foot container. Our largest and most popular option. Fits a 3-4 bedroom home comfortably, including appliances, furniture, and garage contents.

      Your local Go Mini's team can also talk through your specific situation and make a recommendation.

  • Container Quality & Security

    • Is there a weight limit?

      Yes, each Go Mini's container has a specific weight limit based on its size. It's essential to distribute the weight evenly throughout the container for safe transport. Please contact your local Go Mini's for more details.

    • Are there content protection options?

      MiniGuard™ Protection Plan

      Protect your belongings with confidence. MiniGuard™ offers $0 deductible coverage for your items while stored in a locked Go Mini’s container. Coverage includes fire, smoke, burglary, vandalism, windstorm, water damage, and more (some exclusions apply).

    • Are Go Mini's containers weatherproof? Will my belongings stay dry?

      Yes.

      Go Mini's containers are built with steel construction and solid, weather-tight seals designed to keep moisture, wind, and pests out. They hold up through extended periods of rain, snow, humidity, and severe weather.

      Customers regularly trust us with months of long-term storage through rain, snow, heat, and hurricane season without issue

      If you're storing sensitive items like artwork, electronics, or antiques, we're happy to discuss best practices for packing them for long-term storage.

    • What type of lock should I use on my container? Does Go Mini's provide this?

      You will need a lock to keep your belongings secure in your Go Mini's container. While some of our locations have locks available for sale, you may also choose to purchase your own.

  • Use Cases

    • Can your portable storage containers be used for disaster recovery?

      Yes, and we have extensive experience supporting families and businesses going through exactly this.

      Whether you're dealing with flood damage, fire, a burst pipe, or storm damage, a Go Mini's container gives you a clean, secure place to store salvageable belongings while repairs are underway.

      Our local teams understand the urgency of these situations and strive to respond as quickly as possible.

      If you're working with a restoration company, we're happy to coordinate directly with your contractor to make the process as smooth as possible.

    • Do you offer portable storage for contractors, businesses, or commercial projects?

      Yes. Go Mini's works with contractors, small businesses, restaurants, offices, nonprofits, and event organizers.

      Our containers are a practical solution for onsite tool and material storage, business relocations, commercial renovations, seasonal inventory overflow, and more.

      We're experienced with multi-container projects and can coordinate deliveries, pickups, and repositioning around your schedule.

      Visit our Business Storage page to learn more, or contact your local team to discuss your project.

  • Getting Started

    • Does Go Mini's offer local and long-distance moving services?

      Yes, we do! Whether you're moving down the street or across the country, Go Mini's is here to simplify your move. We offer both local and long-distance moving services to meet your needs.

      Learn More About Local Moves

      Learn More About Long-Distance Moves
    • How do I schedule a Go Mini's container?
      Scheduling a Go Mini's container is as easy as giving your local Go Mini's team a call or getting an instant quote online. Our team will work with you to determine the best size container for your needs and schedule a delivery time that suits you.
    • How far in advance do I need to schedule?

      We always recommend scheduling as early as possible to secure your preferred date.

      That said, our locally owned and operated teams are often able to accommodate short-notice and last-minute requests that others can't.

      If you're working with a tight timeline, give us a call, and we'll do everything we can to make it work.

    • How does the Go Mini's process work?

      Our process is designed for maximum convenience.

      Here's how it works:

      1. Schedule Your Container: Contact us or get an instant quote online to schedule a container delivery at your convenience.

      2. Pack at Your Pace: Once we deliver your container, take your time packing your belongings. There's no rush!

      3. We Pick Up: When you're ready, we'll pick up your packed container and move it to your new location or our secure storage facility. If stored at our facility, we will deliver your belongings back to you when you need them. It's that easy!
  • Moving Assistance & Supplies

    • Does Go Mini's sell moving supplies?

      Yes, many of our locations offer a range of moving supplies for sale, including boxes, tape, and packing materials. Please check with your local Go Mini's for availability.

    • What if I need loading or unloading assistance?
      While Go Mini's provides the container, we understand that you may need help loading it. We've partnered with College Hunks to offer hourly loading and unloading assistance.
  • Flexibility & Rental Terms

    • How long can I keep the unit at my location?

      You can keep the Go Mini's container at your location for as long as you need. We offer flexible rental periods to suit your needs.

    • Can I change my move date or cancel my reservation?

      Yes, you can make changes to your reservation up until the day before your scheduled delivery. If you need to cancel your reservation, please reach out to your local Go Mini's representative for assistance. Please note that fees may apply for last-minute cancellations.

    • Can I use a Go Mini's container for a home renovation or remodel?

      Absolutely, and it's one of our most popular uses.

      Whether you're redoing a kitchen, refinishing floors, remodeling a garage, or doing a whole-house renovation, a Go Mini's container gives you a secure, weatherproof place to store your belongings.

      You stay out of the contractor's way, your belongings stay protected, and you avoid the hassle and cost of moving everything to an off-site storage facility.

      And if the project runs longer than expected, which renovations often do, we make it easy to extend your rental without drama.

    • What if I need to extend my rental period?

      If you require more time with your Go Mini's container, please contact your local representative to discuss an extension. Additional fees may apply for extended rental periods.

    • Can I move my container from my old home to my new one?

      Yes, and it's one of the most common ways people use Go Mini's.

      You load the container at your current home on your own schedule, and when you're ready, we transport it directly to your new address.

      No need to rent a truck, hire movers for loading and unloading on the same day, or work against a tight clock.

      If your new home isn't ready yet, you can store it elsewhere, or we can store it for you.

  • Storage Access

    • What if I need to access my items in storage?

      If your container is stored at one of our facilities, we can deliver your container to you when you need to access your belongings. Reach out to your local Go Mini's to coordinate delivery.

Have More Questions?

Remember, our goal at Go Mini's is to make your moving and storage experience as stress-free as possible. If you have any other questions or need more information, don't hesitate to reach out to your local Go Mini’s team. We’re here to help every step of the way.